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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22264
Experience:  Highly accurate diagnostician with over 30 years experience!
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We have a samsung refrigerator rb2055sw that no longer

Customer Question

Hi we have a samsung refrigerator rb2055sw that no longer cools. Was working fine; we unplugged it for a day, and now it no longer works. The electronics appear functional and we hear a hum, but no cooling occurs. We tried the diagnostic feature and got the code 00 00. We also tried pressing the top two buttons at once to see if it was in demo mode. Any thoughts?
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If the compressor is running (likely the hum you are hearing), the refrigerant has probably leaked out, requiring a professional repair. Can you verify if the compressor is running or not?