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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81997
Experience:  9+ years being an appliance technician with factory training.
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I have kenmoor stove model790.4671 and oven door or surface

Customer Question

i have kenmoor stove model790.4671 and oven door or surface burners won't work after I used self cleaneing feature and cool down. It displays ERR code F-10 and continues to beep. is there an entry I can make on keypad that will unlock door and allow use of surface burners
Submitted: 2 years ago.
Category: Appliance
Expert:  Tyler Z. replied 2 years ago.

So this F10 error can not be reset I'm sorry to say. F10 means that your oven thinks your oven sensor is shorted. This is either a bad oven sensor or a bad display relay control board. You can't test the board but you can test the sensor. Open the door and remove the 3-4" long thin metal rod attached to the back wall. There are 2 screws holding the sensor on that you can remove and then pull the sensor forward until you can disconnect it. WIth a multimeter, check the resistance of the sensor at room temperature and it should be about 1080 ohms. If it's not, replace the sensor, otherwise you need to replace your relay board.

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Customer: replied 2 years ago.
thats the problem the door remains locked and burners are inoperable,I need code too unlock door and activate burners
Expert:  Tyler Z. replied 2 years ago.

There is no code to open the door. You'll need to order the oven sensor, remove the back sheet metal panel behind the oven, and then unplug the sensor and test it from behind the oven. If the sensor is bad, then order a new sensor and plug it in behind the oven so that the door will unlock. Then you can change the sensor out properly.

Expert:  Tyler Z. replied 2 years ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?