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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22264
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a gas cooktop. Although 4 of the burners worked when

Customer Question

I have a gas cooktop. Although 4 of the burners worked when the cooktop was installed, within 2 weeks only 2 worked: the center wok burner from which the igniter seems to stem and one other burner. The igniters work on 3 burners but the gas will not remain on for 2 of them once the knobs are released.
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Depending on the model, you may have faulty thermocouples or the flame is not strong enough to heat the thermocouples. When you hold the knobs in, are the burner flames good?

May I please have your model number so I am able to provide you with accurate, model specific information?