How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 80293
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

Infraed light flashed twice then stays on. If filled

Customer Question

Infraed light flashed twice then stays on. If filled manually ice maker makes ice. Water fill tube is not frozen at black rubber tip. Why doesn't the water flow into the reservoir and make ice?
Submitted: 2 years ago.
Category: Appliance
Expert:  Tyler Z. replied 2 years ago.

If the fill tube is definitely not frozen and the icemaker is cycling, the icemaker is calling for water because the icemaker calls for water at the end of the cycling period. Unfortunately that means that your electronic water valve has failed and the valve itself will need to be replaced. The part usually costs about $50-100 depending on the exact model number.

Customer: replied 2 years ago.
How do I replace the electronic water valve. Where is it?
Expert:  Tyler Z. replied 2 years ago.

I couldn't say for sure without a model number. But if you follow the water line from the icemaker down to the valve you can usually locate it down behind the refrigerator at the bottom by the compressor.

Expert:  Tyler Z. replied 1 year ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?