How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14786
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
Type Your Appliance Question Here...
Appliance Guru is online now
A new question is answered every 9 seconds

How do I work with you. GE Profile JGS968KHCC. Could not set

Customer Question

How do I work with you. GE Profile JGS968KHCC. Could not set clock. Numbers on top row do not respond to touch. Bottom row seems fine. Already turned breaker off/on. George
Submitted: 2 years ago.
Category: Appliance
Expert:  Appliance Guru replied 2 years ago.

Hello George, You may have a bad glass touchpad. Try to unplug the unit for 1 full minute. Plug it back in and see if the touchpad works fine, if not you need a new one. It is part #18 at this link for you. CLICK HERE

All I ask is please rate my service before leaving and you can come back anytime for followup questions here to me for free.