How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tom Goellner Your Own Question
Tom Goellner
Tom Goellner, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1631
Experience:  32 yrs. experience servicing major appliances and HVAC equipment.
6636336
Type Your Appliance Question Here...
Tom Goellner is online now
A new question is answered every 9 seconds

The repairman checked the vent on the freezer and confirmed

Customer Question

The repairman checked the vent on the freezer and confirmed that it was clear an operating correctly. Any other suggestions or ideas? I think that the sealed system is the culpret and so the question is if that is a good bet to repair it or not?
Submitted: 2 years ago.
Category: Appliance
Expert:  Tom Goellner replied 2 years ago.

WHAT is the temperature in the freezer ? Is ice cream staying hard ?

Expert:  Tom Goellner replied 2 years ago.
Could send the complete model number of your fridge - should be 3 or 4 more letters/ numbers at the end of what you sent ( there are 6 models that start out like yours )