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Hello, If neither are working at all try to unplug the unit for 10 seconds and plug it back in. If it still does not work you need the main board behind the unit. It is on the back wall behind the unit, behind a small cover panel. Here is a link to the part you need. CLICK HERE
All I ask is please rate my service thanks!
On that unit you can try to reset the board, otherwise like I stated you have a bad main control board on the unit. I can explain why the board goes bad if you wish? Just let me know.
No it is a plug and play board here is a video for you. CLICK HERE
All I ask is please rate my service, that is just a rating for me as a tech on the site helping you thanks!
I am just a tech on the site, you can actually pay whatever you wish for the answers, I only get a small portion of what you pay or nothing if you rate me poorly, but still this is a lot cheaper than paying a tech to come out to your house.
Yes I have nothing to do with the billing end I am just a tech that responds to the questions, Next time submit what you would like to pay and you can even request me if you would like.