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Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. working for a major domestic appliance company. Numerous training programs with cities, guilds and major manufacturers.
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I have a Kenmore Elite dryer (model 11062952-001). The dryer

Customer Question

I have a Kenmore Elite dryer (model 11062952-001).
The dryer will not run unless I hold the START button on, and I do not think any heat is coming out.
I have replaced the START button, the thermostat (339021) and the thermo fuse.
What should I try next?
Submitted: 2 years ago via ApplianceRepair.Net.
Category: Appliance
Expert:  Rob replied 2 years ago.

Im so sorry that no oneelse has responded to you.

Apologies for my delayin replying, I only just came online and saw your question. Are youstill looking for help with this?

Please don't rate myanswer until we have explored all possible avenues. Please just usethe reply button to contact me.

If you have a meter, can you test the resistance of the heater please?



Customer: replied 2 years ago.
Thanks for responding Rob,I have a meter, but I will not be able to check the resistance until later. Where will I go in the dryer to check the resistance?Don
Expert:  Rob replied 2 years ago.
The heater is normally located at the rear of the dryer
However I cant check as that model number is ***** correct
Customer: replied 2 years ago.
I again Rob,
I rechecked the model number (11062952100). This is the same number, but without a dash after the 52.The heating unit is tubular shaped and is located in the bottom right of the dryer, with the unit running front to back. I've had this unit out in order to replace the thermostat (#3390291) and the thermal fuse (#3390719).Don
Expert:  Rob replied 2 years ago.

Hi Don

And does the heater test ok? Is it plugged back in correctly?