How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14604
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
21107370
Type Your Appliance Question Here...
Appliance Guru is online now
A new question is answered every 9 seconds

Refrigerator only keeps things cold when set at coldest

Customer Question

Refrigerator only keeps things cold when set at coldest position on the control
Submitted: 1 year ago.
Category: Appliance
Customer: replied 1 year ago.
When set at anywhere less than coldest the freezer starts to defrost
Expert:  Appliance Guru replied 1 year ago.

You likely have a bad thermostat control. If you have a dial control you need to replace that control behind the dial, you can order one from Searspartsdirect.com with the complete model number.