How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21966
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I Have the Viking DFBB363L fridge and the display is not

Customer Question

Hi - I Have the Viking DFBB363L fridge and the display is not working
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! The most common cause of cooling issues when cooling is not affected is a poor connection or a simple glitch in the electronics. Turn the breaker off for about an hour and see if it restores the display. Let me know what happens.
Customer: replied 1 year ago.
Thank you. That did not work... Please let me know what to do next.
Expert:  Kelly replied 1 year ago.

Is the unit still cooling okay, only the display is out?

Customer: replied 1 year ago.
unit working ok but since I not able to change the settings, the fridge and freezer are very cold.
Expert:  Kelly replied 1 year ago.

Do you get a confirmation beep if you press the DISPLAY ON or DISPLAY OFF pads?