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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22259
Experience:  Highly accurate diagnostician with over 30 years experience!
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We just installed a 96 subzero 550. Everything seemed fine,

Customer Question

Hi, we just installed a 96 subzero 550. Everything seemed fine, then about 30 hrs in it went silent. Have opened the door & freezer a few times, but still silent. Should we be concerned?
Submitted: 2 years ago.
Category: Appliance
Customer: replied 2 years ago.
The fan came on again. It's my understanding that this model has a constant fan. Is it possible someone installed a relay at some point, and how can we tell if it's on a relay?
Expert:  Kelly replied 2 years ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! The fan will cycle on and off with the defrost cycle, so I suspect it may have shut off for a defrost. How long was it silent for?