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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14629
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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We think the drain pump will not stop even when the

Customer Question

We think the drain pump will not stop even when the dishwasher is turned off. We know that the pump is running continuously and only stops when we cut the circuit breaker.
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

This means that the flood protection system has activated. The unit has sensed water in the flood basin below the unit. You would have to take it out of the cavity and either tip it up or remove the side panels to get at the flood basin to suck the water out and source the leak. That is why the pump is running all the time.