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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
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Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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GE side-by side. icicles forming in freezer. frost on back

Customer Question

GE side-by side. icicles forming in freezer. frost on back panel of freezer. both fridge & freezer not maintaining proper temp
Submitted: 2 years ago.
Category: Appliance
Expert:  Appliance Guru replied 2 years ago.

Hello, Most likely the unit is not defrosting. You would need to defrost the unit, remove the rear panel inside the freezer and make sure you get it all defrosted. AFter that you should check the heater that is under the evaporator for continuity as that is the most common issue on older side by side GE models to cause that problem.

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