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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14868
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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We have a side by side refrigerated with a bottom freezer

Customer Question

We have a side by side refrigerated with a bottom freezer drawer..I think we bought it November of 2010. About once a month we have to open the freezer drawer and break up the ice that collects under the slide out rack all over the bottom or it will start leaking out the sides at the bottom all over the floor.. Have you ran across this before?
Submitted: 2 years ago.
Category: Appliance
Expert:  Appliance Guru replied 2 years ago.

Yes that is a very common issue your defrost drain line is blocked up. You need to clear the drain line out with a steamer or defrost the unit and blow it out with an air compressor or compressed air. Watch this video to assist you in doing this.


All I ask is please rate my service and tips are always appreciated thanks!