Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

Kitchenaid refrigerator (KBFS22EWMS9) temp not going down?

Customer Question
My Kitchenaid refrigerator (Model KBFS22EWMS9)...

My Kitchenaid refrigerator (Model KBFS22EWMS9) should be at 38 degrees but i noticed this morning it felt warm and saw it was 57 degrees. Freezer drawer section seems to be fine. How can I get the refrigerator temp to go down?

Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 hour by:
8/10/2015
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2,619
Experience: 30 years experience specializing in Whirlpool, KitchenAid and Kenmore
Verified

In the back of the freezer section on the rear wall is there frost? Normal would be just enough to make a mark with your finger nails.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Thanks Dave...I can make a mark with my finger nail on rear wall of freezer section but it looks like there is some frost developing toward the bottom of wall on the vents causing the vents to be covered...
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

If the frost is thicker than a film and you can see heavy frost in the slots at the bottom you have a defrost problem. This is often the defrost limiter. You would need to remove the back wall to get to that part. How much did you want to do yourself? You would need a meter to test the limiter for continuity.

Ask Your Own Appliance Question
Customer reply replied 2 years ago

The temp in the refrigerator read 65 degrees this morning. If there is a defrost problem, would that cause the refrigerator to not cool? Do you recommend that I have a professional look at this? If so, is there someone you can recommend in the area?

Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

Yes, there is only one cooling coil to cool the refrigerator and the freezer. If the coils get blocked with frost it will stop cooling the refrigerator and the freezer will begin to warm as well. There is an air damper in the back upper portion of the refrigerator. It is in that half circle area. If it fails to open the freezer will be fine and the refrigerator will warm. The louvered cover pops off and there are screws behind to remove the cover and check the air door.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Sorry Dave...it's been a crazy week. The freezer is starting to get very frosty or icy in the back. The freezer is starting to warm. but now the refrigerator is cooler.
I tried to get the louvered cover you mentioned at the back of refrigerator up above top shelf but it's really hard to pull off and I'm afraid if I keep pulling at it, it's going to break. Is it okay to keep trying?
sorry to bother you with these questions...
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

Here is how to remove the louver. Use a small screwdriver to pry up on the bottom of the center part with the slots and pull it off. With the louver removed you will see the air door. Is it open or closed?

Ask Your Own Appliance Question
Customer reply replied 2 years ago
it is open...
what's next?
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago
Sorry for the delay. For some reason I didn't get a reply automatically. If the air door is open but you aren't getting much if any air it means the coiling coils in the back of the rear white cover in the freezer are block with frost. You have a defrost problem and it is usually the defrost thermostat.
Ask Your Own Appliance Question
Ask Appliance Tech Dave Your Own Question
Appliance Tech Dave
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2,619
2,619 Satisfied Customers
Experience: 30 years experience specializing in Whirlpool, KitchenAid and Kenmore

Appliance Tech Dave is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,536 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

80,845 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

17,409 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
The freezer is not freezing. The model is KSRD25F and the
the model is KSRD25F and the freezer setting is normally at 3, even with making it colder it is not freezing … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My freezer is cold but as cold as a refridgerator it will
my freezer is cold but as cold as a refridgerator it will not keep things frozen … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
My freezer is cold but as cold as a refridgerator it will
my freezer is cold but as cold as a refridgerator it will not keep things frozen … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Need help with refrigerator/freezer. GE GSS25LSQASS. Freezer
freezer is thawing too much. causing ice in bin to become solid.… read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
I have a samsung fridge freezer model srs584dp. The freezer
i have a samsung fridge freezer model srs584dp. The freezer section is cold but not freezing. i have replaced two freezer thermistors but still the same … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Sub Zero 511 refrigerator/freezer and the freezer
I have a Sub Zero 511 refrigerator/freezer and the freezer dial is set between 6 and 7 and won't move. I'm afraid to try and move it with pliers. Any suggestions? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Kitchen aid refrigerator / freezer with freezer compartment
Kitchen aid refrigerator / freezer with freezer compartment on top, model number KTRS 19 KDWH00 , serial number EE0719301 , mfg date 02/95, Fan in freezer compartment is making noise, gets louder when… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a kitchenaid refrigerator with the freezer on the
I have a kitchenaid refrigerator with the freezer on the bottom. Recently I have noticed ice build up on the floor of the freezer. I cleaned the coils and the humidity control is on. the fridge and fr… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Samsung refrigerator/freezer. freezer quit Sat. night all
Samsung refrigerator/freezer. freezer quit Sat. night all food thawed and water on floor … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My freezer of my bottom freezer/refrigerator (MBF22548EW) is
My freezer of my bottom freezer/refrigerator (MBF22548EW) is not keeping my food frozen. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I have a viking fridge with a bottom freezer. The freezer
I have a viking fridge with a bottom freezer. The freezer bottom ices up, we get a service person to unfreeze it, it helps for several weeks (sometimes Months) and then is happens again. We have also … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Have a fridge/bottom freezer, GB2FHDXWS04, water in freezer.
have a fridge/bottom freezer, GB2FHDXWS04, water in freezer. Pulled ice maker out and checked the fill. still makes water. Where is the drain for the freezer. No water in pan under freezer. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Samsung refrig/freezer freezer works, but refrig does not.
samsung refrig/freezer freezer works, but refrig does not … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Have a Whirlpool Gold Refrigerator/Freezer and the freezer
Have a Whirlpool Gold Refrigerator/Freezer and the freezer is not making ice...a red light above the on/off switch is blinking red...I am afraid the freezer is too full...any suggestions. … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
I have an Amana bottom freezer BB120EE. The freezer works
I have an Amana bottom freezer BB120EE. The freezer works but the fridge is warm. I've taken the bottom freezer panel to look at it. The compressor is working and the fan in freezer is working.… read more
Daniel
Daniel
senior service enginner
High School or GED
2,206 satisfied customers
I have a Whirlpool Fridge Freezer. The freezer is on the
I have a Whirlpool Fridge Freezer. The freezer is on the bottom and I keep getting ice build up from the ice maker, It is as if the water is leaking onto the freezer bottom pooling and freezing … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Freezer side of this RS2555SL - light blinking and freezer
Freezer side of this RS2555SL - light blinking and freezer portion is not working. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Refrigerator and freezer are cold but freezer is not
Refrigerator and freezer are cold but freezer is not freezing. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x