How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask william Your Own Question
william, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3034
Experience:  Major Home Appliance Technician Specialist Whirpool Certificate
Type Your Appliance Question Here...
william is online now
A new question is answered every 9 seconds

Maytag front loading washer. Door lock light is stuck on

Customer Question

Maytag front loading washer. Door lock light is stuck on can't open door or anything else. Have tried unplugging and re-plugging to no avail. Wash cycle lights come on but nothing happen except a loud noise like engine is stuck.
Submitted: 2 years ago.
Category: Appliance
Expert:  Appliance Guru replied 2 years ago.

Ok is there still water in the unit?

Customer: replied 2 years ago.
no water that I can see. the machine was not in use when this happened. Power to the house went off but came back on in about 5 minutes - maybe that cause it. ?
Expert:  Appliance Guru replied 2 years ago.

Yes the power outage may have damaged the main control board. You should shut the power off to the unit for 1 full minute and turn it back on. If it still does the same thing you likely have a bad main CCU board due to the outage.

Customer: replied 2 years ago.
Duh!! Tell me something that is not "obvious." Waste of time. Should have just called a handyman!
Expert:  william replied 2 years ago.

May I have the model number please? Thank-you.