How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22546
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have a GE washer/dryer mo. GUAP240EM1WW. The rinse light

Customer Question

I have a GE washer/dryer mo. GUAP240EM1WW. The rinse light is flashing and the lid lock light is on steady.
Submitted: 2 years ago.
Category: Appliance
Expert:  Kelly replied 2 years ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! I suspect the issue may lie with the cold water inlet. Does it fill with cold water if you select a cold wash? Will it start a new load? Will it pump out now?
Customer: replied 2 years ago.

When the problem first occurred I changed the ctrl board, I then started a load and it ran until reaching the rinse cycle. I was able to drain the water but after that it just went to lid light flashing with lid lock light on steady. I had this problem in January as well and changed the board and lid switch (it had been broken). The unit worked for 6 mos. after and as I write this I'm thinking even though the lid switch did not appear to be broken this time it may be part of the problem. I will check the water line as well because the wells in that area have a high calcium content. I'll get back to you after I check it out. I'm going back up there on Saturday and hopefully will get back to you with positive results.

Expert:  Kelly replied 2 years ago.

Sounds good, keep me posted!