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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have the whirlpool duet washer, and the door lock light is

Customer Question

hi mike...I have the whirlpool duet washer, and the door lock light is on. i can open and close the door, but the on button and the start button are not registering. the control panel does not light up. what to do???
Submitted: 2 years ago.
Category: Appliance
Customer: replied 2 years ago.
Hi Mike...are you still there????
Customer: replied 2 years ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Appliance Tech Dave replied 2 years ago.

Hello, this is Dave. Can you try something for me? Press and hold the End of cycle signal button for 4 seconds. Then retry the controls.