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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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This is the same freezer I recently had a problem with

Customer Question

this is the same freezer I recently had a problem with Kenmore model #253.28052801 ser #WB83146414. the previous problem was cured by deiceing the coils. it has worked well since but today it is not getting cold inside. the control on the outside of the
door is working and I can change from coldest 7 position, to the 0 off position and everything looks OK but it is not getting cold. the coils are clear the fan is not running
Submitted: 2 years ago.
Category: Appliance
Expert:  Tyler Z. replied 2 years ago.

Sorry I'll have to opt out of this question I'm not sure how to help without being on-site on this one.