How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

Our GE profile frig/frzr, frig stopped cooling. The freezer

Customer Question

Our GE profile frig/frzr , frig stopped cooling. The freezer works but the frig is only 59 degrees. We have used the touch button on the front to attempt to reset the cooling temp but so far has not worked.
Submitted: 2 years ago.
Category: Appliance
Expert:  MRANSWER replied 2 years ago.

This refrigerator is complex and requires lots of detail and checks to find the failure. It will not be a wise use of my time to post back and forth everything you need to do. I can help, but only live on the phone.

If you decline my offer then the question remains open. You will need and know how to use a voltmeter to solve this as well.