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Can you tell if the ram is up or down? If you lift up on the drawer, does it make any difference?
I am unavailable for phone service. I have alerted the others that you are needing phone service, if anyone is available they will post.
Sorry for the confusion, I can continue. When you step on the pedal (number 206 in the diagram at the link below), there is a little tab that is designed to push the drawer out. Can you look at that tab and see if it is in place?