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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have received a DeLonghi mod TRDO715T that appears to have

Customer Question

I have received a DeLonghi mod TRDO715T that appears to have been damaged in shipping. I would like to return this unit.
Submitted: 2 years ago.
Category: Appliance
Expert:  JohnF2015 replied 2 years ago.

Hi, my name is ***** ***** I will be assisting you.

Where did you purchase the machine from? Was there any damage to the box that the machine was shipped to you in?

Customer: replied 2 years ago.
this purchase was no line via home depot.
the box is slightly damaged, but intact.
Expert:  JohnF2015 replied 2 years ago.

Okay, My first suggestion is that you contact Home Depot, they will have to handle the return and or replacement of the machine.

Were you available when the unit was delivered? If so, did you have the driver make notes about the box damage on his/her freight bill?