How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 79522
Experience:  9+ years being an appliance technician with factory training.
13574879
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

MY GE refrigerator's lock control button got pressed by mistake

Customer Question

MY GE refrigerator's lock control button got pressed by mistake and i cant get it to unlock. I have press and held it for 3 seconds and have unplugged it. nothing has worked.
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.
The control lock should just disengage by pressing and holding it for 5 seconds. If that doesn't work, unplug the refrigerator for 5 minutes and try again. If it still won't work, apparently the logic in your control panel has failed and would just need to be replaced I'm sorry to say.
Expert:  Tyler Z. replied 1 year ago.
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?