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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22584
Experience:  Highly accurate diagnostician with over 30 years experience!
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The drum on my whirlpool duet does not spin when I use my hands

Customer Question

The drum on my whirlpool duet does not spin when I use my hands to turn it. I just replace the moto but it did not solve problem. Is there something stuck?
Submitted: 2 years ago.
Category: Appliance
Expert:  Kelly replied 2 years ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! There is either something stuck between the tubs (like clothing) or something has gotten in one of the drum holes (like a screw or nail). Can you use a flashlight to inspect the inside of the drum for something stuck through one of the holes?