How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81965
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

I just hooked up a pre owned Thermador Double wall convection

Customer Question

I just hooked up a pre owned Thermador Double wall convection oven. Model C272US. The previous owner said that it worked fine. When hooked up to power the only thin that happens is the clock flashes. Nothing else responds when the touch pad is pressed.
Submitted: 2 years ago.
Category: Appliance
Expert:  Tyler Z. replied 2 years ago.
You'll need to make sure that you have power connected properly to the oven and if so, you either have a bad touchpad or a bad connection between the touchpad and the display board since the display board is definitely illuminating and getting power.
Customer: replied 2 years ago.
I found a loose connection by pressing on everything and I got a beep. it looked okay but When held down I was able to get all the functions to light up. Problem is it is broke off from the mother board. it is the male end attached to the board where a female plugs into. It looks like it needs to be saudered. What is the best way to repair it?
Expert:  Tyler Z. replied 2 years ago.
Unless you know of a company that can repair the board by soldering the connection back on, you would have to replace that board.
Expert:  Tyler Z. replied 2 years ago.
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?