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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22266
Experience:  Highly accurate diagnostician with over 30 years experience!
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The lower zone of my sub zero model 424 is heating up and not

Customer Question

The lower zone of my sub zero model 424 is heating up and not responding to the manual adjustments for "cooler/warmer".
I followed the instructions above and got the following readouts:
52 UE
58 LE
55 UP
64 LO
Submitted: 2 years ago.
Category: Appliance
Expert:  Kelly replied 2 years ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Those are just temperature measurements. It sounds like the issue is with the cooling system. Is the compressor running as well as the fans?
Customer: replied 2 years ago.
I believe the compressor is running because the upper section is cooling.
Expert:  Kelly replied 2 years ago.
Is the fan in the upper and lower section running?
Customer: replied 2 years ago.
You'll forgive me but I am now traveling and cannot look at the cooler. I will ask a friend to check and get back as soon as I get an answer. Thanks
Expert:  Kelly replied 2 years ago.
Sure, no worries. Please disregard any automated messages you may receive, I have no control over those.