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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a refrigerator G.E. Model no.GTS 17BBMFWW. I had

Customer Question

I have a refrigerator G.E. Model no.GTS 17BBMFWW. I had replaced the freezer fan motor and also the lower refrig. Thermostat, and freezer works but not the refrig.compartment, I let it defrost for 3days, but it still don't work only the freezer. what could
be wrong.
Submitted: 1 year ago.
Category: Appliance
Expert:  Tom Goellner replied 1 year ago.
You say the freezer is working , but is it REALLY cold enough ? The freezer needs to be around 0 degrees for the fridge part to be around 38 degrees. Another way to tell is if it is not 0 degrees , ice cream will not be hard. Check this first.