How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22244
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

My refrigerator model PFSS6PKWBSS, stopped making ice. I followed

Customer Question

My refrigerator model PFSS6PKWBSS, stopped making ice. I followed the troubleshooting tips on the the owner's manual still does not work. I removed and put back the filter on now there is no water coming out.
Submitted: 2 years ago.
Category: Appliance
Expert:  Kelly replied 2 years ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If the area in the ice maker is freezer temperature, the issue is likely with the ice maker itself. Can you manually fill the tray? If it dumps in a few hours, the water inlet valve is probably faulty. If it does not dump, the ice maker is at fault. Let me know what happens, please.