How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22264
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

Have model NN-S262, was making popcorn push on button to open

Customer Question

have model NN-S262, was making popcorn push on button to open and now there is no power, duplex outlet fine, tested with another electronic device.
tried other plug, also works..... no power at all, nothing works on the microwave no lights, fan..... is there a fuse in the unit that would cause this, thank you
Submitted: 2 years ago.
Category: Appliance
Expert:  Kelly replied 2 years ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! There is a fuse that has opened in the microwave, probably initiated by a faulty monitor switch. Both of those parts are available below and accessed by removing the outer cabinet. However, microwaves can be hazardous while servicing. They can hold a hefty charge in the large capacitor, even while unplugged. If you are not familiar with capacitors and safely working around them, you may want to have it professionally repaired. CLICK HERE