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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21998
Experience:  Highly accurate diagnostician with over 30 years experience!
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Kitchen aid microwave hood combination modelkhms147hwh-0 s/n

Customer Question

Kitchen aid microwave hood combination modelkhms147hwh-0 s/n xcj3813511. Unit runs for 2-3 secs and shuts off. Display says continue. Need to press dial to continue but only runs another 2-3 secs.
Submitted: 2 years ago.
Category: Appliance
Expert:  Kelly replied 2 years ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! The issue you are having could be caused by one of two problems. The electronic control may be failing ore the seal around the magnetron may be leaking, allowing stray RF energy to get into the electronics. This problem will be very difficult to diagnose with any degree of certainty, but history would suggest the magnetron is likely faulty. The magnetron is a high voltage component and can pose some danger when replacing, even when the microwave is unplugged. Are you comfortable proceeding knowing this?