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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22554
Experience:  Highly accurate diagnostician with over 30 years experience!
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We have a sis by side freezer at the bottom. . That all works

Customer Question

We have a sis by side freezer at the bottom. . That all works perfect however, the icemaker does not work properly at all. It will not dispense ice on the door. It freezes in the turn wheel. Now it will not even make ice. What could be wrong I am very dissappointed.
Submitted: 2 years ago.
Category: Appliance
Expert:  Kelly replied 2 years ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! The issue is most likely to be that the dispenser seal is not sealing well and warm air is getting into the ice chute and freezing. Can you get a look at that flapper door that opens and closes when dispensing and see if it is sealing well, please?