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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a Bosch side-by-side counter depth fridge/freezer, Model

Customer Question

I have a Bosch side-by-side counter depth fridge/freezer,
Model B20CS51SNW/02 FD8807.
It is not holding appropriate temps in the fridge and possibly
the freezer. Any thoughts would be appreciated. Thanks.
Submitted: 2 years ago.
Category: Appliance
Expert:  MRANSWER replied 2 years ago.
What are the current temps and how are they changing?
Customer: replied 2 years ago.
I put a thermometer in the fridge yesterday. It reads between 60 and 65 degrees. Changing the setting has no effect.
I even unplugged the fridge then plugged it in. No effect.
Expert:  MRANSWER replied 2 years ago.
Is this reading of the freezer as well? You need to be very specific in any reply so I know exactly what you are telling me.
Customer: replied 2 years ago.
freezer: 30 degrees
Expert:  MRANSWER replied 2 years ago.
The rest of what you may need to do here is best explained live as I am busy running calls all day and I do not always come here every day. If you want to get to the bottom of this quickly then live help is the way to go.