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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22583
Experience:  Highly accurate diagnostician with over 30 years experience!
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Icemaker in door of french door refrigerator is not making

Customer Question

icemaker in door of french door refrigerator is not making ice. I read your explanation here, but I do not know how to access the fill tube--where is it. The unit is only 2.5 months old--should the water filter be replaced that soon?
Submitted: 2 years ago.
Category: Appliance
Expert:  Kelly replied 2 years ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! The water filter should not need to be replaced after a couple months, no. The most common cause of no ice production is poor temperatures. Is the area of the ice maker very cold? Is the ice maker full of ice waiting to be dumped?