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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a High Efficiency clothes washer that is a few years

Customer Question

I have a High Efficiency clothes washer that is a few years old. It stinks! The smell is getting worse even though I use a product to supposedly clean the inside. I use Affresh. I have used other products as well. Any ideas on what will clean it where I cannot physically get to it?
Submitted: 2 years ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 2 years ago.
Hello from JA My name is***** will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 34 Years, and have over 100,000 in home repairs and over 60,000 phone and internet repairs under my belt. Can I please have the Full model number of the unit to better assist you ? What washer cleaner did you use? and what type of detergent do you use? HE or non HE And do you leave the door open when the washer is not in use?
Customer: replied 2 years ago.
Relist: Other.
Previous interactions with Expert were not good. Prefer new Expert.
Expert:  Whrlp Master Tech replied 2 years ago.
are you there?