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Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22557
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have removed the front panel and pulled on the white flexible thing

Customer Question

what does your service cost?
Submitted: 2 years ago.
Category: Appliance
Expert:  Kelly replied 2 years ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! I suspect you may have pulled the manual drain tube that drains water from the pump for cleaning the filter or the lock release came disconnected from the lock assembly. Did water come out when you pulled it out? May I please have your model number so I am able to provide you with accurate, model specific information?