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AppTech8579, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1671
Experience:  worked on appliances for around 15 years
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My GE Profile washer (WPGT9350C0PL) has stopped turning on.

Customer Question

My GE Profile washer (WPGT9350C0PL) has stopped turning on. I get a clicking sound when I press the display panel / and the buttons on the panel. But LCD display does not turn on.
Can you help?
Submitted: 2 years ago.
Category: Appliance
Expert:  AppTech8579 replied 2 years ago.
Does it beep when you press a button?
Customer: replied 2 years ago.
It makes a clicking sound. The clicking sound seem to come from the white box (PCB Board box?).
Does not seem to beep.
Expert:  AppTech8579 replied 2 years ago.
Okay, you will need to replace the display board to fix the problem.
Customer: replied 2 years ago.
That is a very expensive option, right? How do I know that will indeed fix the issue?
Customer: replied 2 years ago.
I do hear the clicking sound when I tap on the display board also.
Expert:  AppTech8579 replied 2 years ago.
Will the unit do anything?
Customer: replied 2 years ago.
The unit does not do anything. But I know it was working fine - just one day it refused to turn on.
Only thing it does now is clicking sound when you press on the buttons on the panel Or LCD display.
Expert:  AppTech8579 replied 2 years ago.
I would replace the main board as it should start if the display board is bad just not show anything on the display. Check the wiring first though and make sure there is not a loose connection or damaged wire.
Customer: replied 2 years ago.
Not sure how to check for damaged wires..
Are you saying that I may have to replace the main board too? I see that both these are expensive parts.
Expert:  AppTech8579 replied 2 years ago.
yes and yes pretty expensive