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My dryer only works in wrinkle guard mode. I have tested…

Customer Question
Hi, my dryer only works...
Hi, my dryer only works in wrinkle guard mode. I have tested the continuity of the door switch, start switch, wrinkle guard switch, and the drum switch (belt tension switch). If I try to start it during a normal drying cycle, I hear the timer, but it doesn't start. If I have it in the wrinkle guard part of the cycle, it starts up. From what I can tell this is a problem with the timer but it is brand new today and still having issues, could it be a temperature switch or a short in the heating element? It's a GE model DWSR483EG8WW ser rr733236a.
Submitted: 3 years ago.Category: Appliance
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Customer reply replied 3 years ago
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 4 days by:
7/13/2015
Appliance Technician: Kelly, Appliance Technician replied 3 years ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,980
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! I suspect the issue is with welded contacts in the motor start switch. The motor will probably need to be replaced. It may also be a wiring issue. Are the wiring connections and terminals tight and not shorted anywhere to ground or another connector?
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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