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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22913
Experience:  Highly accurate diagnostician with over 30 years experience!
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My refrigerator isn't cooling; why could this be?

Customer Question

My refrigerator isn't cooling; why could this be?
Submitted: 2 years ago.
Category: Appliance
Expert:  Kelly replied 2 years ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The most common cause of poor or no cooling is a plugged vent. Second is an open thermal protector. May I please have your model number so I am able to provide you with accurate, model specific information? Have you checked and cleaned the vent? Any error codes or flashing lights on the control?