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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My whirlpool washer won't drain.

Customer Question

my whirlpool washer won't drain.
Submitted: 2 years ago.
Category: Appliance
Expert:  MRANSWER replied 2 years ago.
model# *****
Customer: replied 2 years ago.
Where is model number? I have sm8280869 from inside lid. Whirlpool.
Expert:  MRANSWER replied 2 years ago.
On the lid opening, not the lid.
Customer: replied 2 years ago.
Model # ***** Serial # *****(###) ###-#### ***** tested the lid switch and there is continuity.
Expert:  MRANSWER replied 2 years ago.
Does the washer spin?
Customer: replied 2 years ago.
No, it agitates in the rinse cycle but as it moves toward the spin cycle it stops. It won't spin or drain. I replaced the lid switch with a new one.
Customer: replied 2 years ago.
It does not make any difference which type of wash you are in, it does the same.
Customer: replied 2 years ago.
As I move the control dial, I can get it to agitate at the points in the wash and rinse cycles but when it gets to a point where it should drain the water it goes dead. It is like the electronics aren't working at that point.
Customer: replied 2 years ago.
I finally got it to work. It was the lid switch.
Expert:  MRANSWER replied 2 years ago.
Customer: replied 2 years ago.
this service is way too slow. You better figure a way to make it faster. If I have a major appliance that is having issues this service just won't work.