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Maytag Neptune front load machine MAH7500AWQ error code 62…

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maytag Neptune front load machine...
maytag Neptune front load machine MAH7500AWQ error code 62
Submitted: 3 years ago.Category: Appliance
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Answered in 1 day by:
7/6/2015
Appliance Technician: Rob, Home Appliance Technician replied 3 years ago
Rob
Rob, Home Appliance Technician
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Satisfied Customers: 6,991
Experience: 20 yrs. working for a major domestic appliance company. Numerous training programs with cities, guilds and major manufacturers.
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Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.

Hello, I'm so sorry for the extended wait time. Do you still need help with this?

If so, I will try to locate some information on this for you.

Thanks Rob


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Customer reply replied 3 years ago
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 3 years ago
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 3 years ago
I ran service mode and service checks. code 06=locked rotor. everything not pertaining to the motor checks out ok. code 62 was left over when A new door switch was installed and code was not erased. I removed JP4 from MCboard and followed the instructions for testing. the belt still looks new. the motor turns freely by hand . I have two ohms resistance on A,B &C . the machine will fill with water and stop with door locked. No agitation and no spin.
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