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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a Maytag 4000 Series 4.5 cu ft. washing machine The

Customer Question

I have a Maytag 4000 Series 4.5 cu ft. washing machine The machine stopped working with a load of wash in the spin mode and F-21 error message. I can't open the door and nothing is lit but still have a sound like is going to spin. Nothing is happening. I unplugged the machine and plugged back in but nothing is happening. I can't open the door. The machine has a heavy load of wet towels.
Submitted: 2 years ago.
Category: Appliance
Expert:  Rob replied 2 years ago.
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.
Hello, I'm so sorry for the extended wait time. Do you still need help with this?
If so, I will try to locate some information on this for you.
Thanks Rob
Customer: replied 2 years ago.
yes I still need help
Expert:  Rob replied 2 years ago.
Is there water above the door line?