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Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. working for a major domestic appliance company. Numerous training programs with cities, guilds and major manufacturers.
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My sensor convection microwave oven keeps running even when

Customer Question

My sensor convection microwave oven keeps running even when the door is open. model number PEB159OSM1SS, serial LS901359K
Submitted: 2 years ago.
Category: Appliance
Expert:  Rob replied 2 years ago.
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.

Hello, I'm so sorry for the extended wait time. Do you still need help with this?

If so, I will try to locate some information on this for you.

Thanks Rob

Customer: replied 2 years ago.
Yes, I still need help!!
Expert:  Rob replied 2 years ago.
Hi Julia

Is the light on as well?
Customer: replied 2 years ago.
Yes, the light is in as well.
Expert:  Rob replied 2 years ago.
.Hi Julia
Great, thanks

There are three door switches on this microwave,
I am afraid that the one that controls the turntable and lamp is faulty.

This means the microwave will need to come out of the cabinet and have that switch replaced.

Sorry there isnt an "eas" answer for you on this one
Please don't shoot the messenger!!

Can I ask you to take a moment and rate my responses so far? Please use the smiley faces / stars, which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.
This will not close your question and you can still come back to me if you need more help