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We have a Norcold fridge power boat and the latch system

Customer Question
We have a Norcold fridge...
We have a Norcold fridge for our power boat and the latch system is no longer working...
Submitted: 2 years ago.Category: Appliance
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Answered in 1 day by:
7/4/2015
Appliance Technician: Rob, Home Appliance Technician replied 2 years ago
Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6,991
Experience: 20 yrs. working for a major domestic appliance company. Numerous training programs with cities, guilds and major manufacturers.
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Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.
Hello, I'm so sorry for the extended wait time. Do you still need help with this?
If so, I will try to locate some information on this for you.
Do you have the model number?
Thanks Rob
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Customer reply replied 2 years ago
Do not know the model number except that it is a small undercounter fridge that we had installed into our Sea Ray power boat... it has a top mounted mechanical latching system which engages a small round stainless steel pin to keep the door locked when the door is in a locked position. The handle/latch does not release the stainless steel pin any longer .... I believe the reason for the problem is that our guests on the boat tried to force open the door without releasing the latch first. Regards Gord
Appliance Technician: Rob, Home Appliance Technician replied 2 years ago
Hi Gord
Thanks
I know the system you mean but there are several types, sorry
If you can open the door , the model number is ***** a plate, normally by the ice box
Thanks
Rob
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