How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22267
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

Have Frigidare sidebybside, model # ***** Model # *****

Customer Question

Have Frigidare sidebybside, model # ***** Model # ***** Mfg 03, 04
It works fine, except for Water/Ice Maker. Drinking water has stopped, Ice-Maker only delivers crushed Ice. What willit take to fix? Can I do it myself? Greatly appreciate your help ES
Submitted: 2 years ago.
Category: Appliance
Customer: replied 2 years ago.
we have changed the filter, waiting an answer please.
Expert:  Kelly replied 2 years ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! For the ice dispenser issue, the bar at the back of the ice bin needs to be inside the plastic square, not below it. The solenoid is probably in the up position with the ice bin bar below the plastic square piece. As for the water, if the ice maker is making ice, the issue is probably a faulty water inlet valve. Is the ice maker still producing ice?
Customer: replied 2 years ago.
the answer did not help us resolve our problem.
Expert:  Kelly replied 2 years ago.
I need answers to my questions to be able to help you.
Expert:  Kelly replied 2 years ago.
Is the ice maker still producing ice?