Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Can you tell me why there water coming from the bottom of my…

Customer Question
Can you tell me why...
Can you tell me why there water coming from the bottom of my freezer also there moisture in my refrigerator.
Submitted: 3 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 minutes by:
7/2/2015
Appliance Technician: Randy 43, Home Appliance Technician replied 3 years ago
Randy 43
Randy 43, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3,805
Experience: 20 yrs experience 18 in home,gas license , refrigeration expert
Verified
is there a sheet of ice on the bottom of the freezer floor ? under the basket ?
Ask Your Own Appliance Question
Customer reply replied 3 years ago
Yes
Appliance Technician: Randy 43, Home Appliance Technician replied 3 years ago
that means your freezer drain is plugged up due to a sticking drain grommet , are you a mechanical person? are you able to leave the fridge off for 24 hours ? there is a easy fix if you can do those things?
Ask Your Own Appliance Question
Customer reply replied 3 years ago
I dont. Know if I'm. Mechanical but. I'm. Willing. To try i can leave it off for. 24hrs. I really. Need it for the 4th
Appliance Technician: Randy 43, Home Appliance Technician replied 3 years ago
im sorry ,had to step out
Ask Your Own Appliance Question
Appliance Technician: Randy 43, Home Appliance Technician replied 3 years ago
if you leave it off ,,you would need to pull the fridge , remove the bottom cover at the back , there you will see a black dome ,that is the compressor ,to the left is a fan ..you unplug the fridge and just to the right of the fan is a tube with a rubber grommet on the end , you peel that off , and snip with scissors or whatever works ? the end of that grommet so that both sides are unable to stick together ,then you reassemble everything , that is the problem ,that drain grommet sticks ..you dont have to do it now ,after the 4th is fine ,you can just get that big piece of ice out of the freezer and it will give you a few days till it builds up again ,whenever you are ready to do it
Ask Your Own Appliance Question
Customer reply replied 3 years ago
Ok )
Appliance Technician: Randy 43, Home Appliance Technician replied 3 years ago
good luck
Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Randy 43 Your Own Question
Randy 43
Randy 43
Randy 43, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3,805
3,805 Satisfied Customers
Experience: 20 yrs experience 18 in home,gas license , refrigeration expert

Randy 43 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
The edges of the freezer of my Whirlpool refrigerator stay
The edges of the freezer of my Whirlpool refrigerator stay warm even though the moisture control switch is turned off. Is there a relay or something in the circuit that may have failed? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a kenmore refrigerator (m#10645423800) that a small
I have a kenmore refrigerator (m#10645423800) that a small pool of water will appear in the bottom left ( in the tile ) once every few day… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a Maytag refrigerator that I recently put in the
I have a Maytag refrigerator that I recently put in the garage. I have noticed that frequently there is water on top of the refrigerator door (freezer is on top, fridge on the bottom). The freezer doo… read more
Randy 43
Randy 43
Home Appliance Technician
Vocational, Technical or Trade Scho
3,805 satisfied customers
I have an LG LTC19340SW that stopped working about 3 weeks
I have an LG LTC19340SW that stopped working about 3 weeks after the warranty expired. You can hear the compressor come on but there is ice forming in the freezer and neither the freezer or refrigerat… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
I have a Jenn-Air Refrigerator Model No. JFC2089HEP ( 6 years
I have a Jenn-Air Refrigerator Model No. JFC2089HEP ( 6 years old) that is beginning to freeze some of my vegetables in the refrigerator section. Current temp in the refrigerator is 42 degrees (set at… read more
hvacguy17
hvacguy17
Mentor Service Technician
Associate Degree
12 satisfied customers
About every three days a puddle of warer is on the floor in
About every three days a puddle of warer is on the floor in front if my refridgerater, the inside is dry and there is no water on the floor in back.HOTPOINT Modek No. 1SS25GFTA WW… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
The upper part of the freezer section of my Maytag side by
The upper part of the freezer section of my Maytag side by side refrigerator/freezer, Model MSD2641KEU, is not working at all. The lower section is still getting cold, but the food on the upper shelve… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
My refrigerator has icicles hanging from shelves and metal
My refrigerator has icicles hanging from shelves and metal parts. Do you know what mighy be the cause?… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
I had my refrigerator since 1996. I have never had a problem
I had my refrigerator since 1996. I have never had a problem with it until now. Water stated to drip down the side of the refrigerator and it was coming from the freezer. I thought it was just the moi… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
I HAVE A GE REFRIGERATOR ABOUT 3 YEAR OLD IT IS LEAKING WATER
I HAVE A GE REFRIGERATOR ABOUT 3 YEAR OLD IT IS LEAKING WATER ON FLOOR UNDER REFIGERATOR PLUS ITS FREEZES UP IN THE TOP ,LEAKS WATER INSIDE REFRIGERATOR ,DOORS WONT STAY CLOSE . I HAVE HEARD A LOT OF … read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
Hi! the ice cube maker dispenses ice (though frost covers
Hi! the ice cube maker dispenses ice (though frost covers over the bottom and top of dispenser). Water line for dispenser does not work, though it did before frost stopped ice cubes from dispensing. K… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a bottom freezer refrigerator (2002 or so) unit that
I have a bottom freezer refrigerator (2002 or so) unit that seems to be using the freezer portion as a drip tray within the past year or so. I have checked the drip hose assembly and all seems to be o… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
There is too much moisture inside. Dripping down the inside.
There is too much moisture inside. Dripping down the inside. Pooling on the bottom. I do not open the door too often or keep it opened too long… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a Kenmore Coldspot 106.74964400 that was boought 4 years
I have a Kenmore Coldspot 106.74964400 that was boought 4 years ago. The refrigerator suddenly is not getting cold but the freezer is working. There is heat around the the top freezer unit door. The i… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
Inglis Suberb System 2000 Refrigerator Condensation pools
Inglis Suberb System 2000 Refrigerator Condensation pools on the bottom and spills onto the floor. Does the Energy Saver switch prevent this if moved from the green to the red position?… read more
drcool299
drcool299
shop owner
Bachelor\u0027s Degree
22 satisfied customers
We have a refrigerator that appears to be leaking from somewhere
We have a refrigerator that appears to be leaking from somewhere inside. The water collects under the crispers and then leaks onto the floor. The icemaker is broken and turned off, so where could the … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a Maytag Side by Side refrigerator, model MSD2957DE,
I have a Maytag Side by Side refrigerator, model MSD2957DE, that was purchased in June of 2001. I'm having a problem where everything that is put in the refrigerator gets real moist. Bread, buns, deli… read more
Bernard S.
Bernard S.
Bachelor's Degree
656 satisfied customers
We have a ten-year old Kenmore top-freezer refrigerator ...
We have a ten-year old Kenmore top-freezer refrigerator (363.77572791) that leaks inside. Can you tell me how to fix?… read more
MrBill
MrBill
Appliance Technician
Vocational, Technical or Trade Scho
306 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x