Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a GE profile performance oven Model # ***** that

Customer Question
I have a GE profile...
I have a GE profile performance oven Model # ***** that giving me trouble. Control panel/ keypad issue. (I think) The oven isn't reading the temp setting and allowing oven to come up to the temp degree setting. I had the circuit board replaced about a month ago, now this. Do you think I should get new oven are try to replace this 400/500.00 keypad?
Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 16 minutes by:
7/1/2015
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 87,826
Experience: 9+ years being an appliance technician with factory training.
Verified
Can you explain your issue a bit clearer please so I can determine what the problem actually is? What do you mean by "The oven isn't reading the temp setting and allowing oven to come up to the temp degree setting"?
Ask Your Own Appliance Question
Customer reply replied 2 years ago
"The oven isn't reading the temp setting" : If I put the oven on 400 degree's ...the oven never reached that temp. How do t know this, I have placed the oven on 450 degree's and the oven should be super HOT! Not so, just mildly warm at best.
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago
OK well that would have absolutely nothing to do with the touchpad. That would be either a bad main control board or one of your elements has failed. You'd need to test all the elements for continuity with a multimeter and if they all check good, hopefully you can still return the board and get a new one because it sounds like it came faulty.
Ask Your Own Appliance Question
Customer reply replied 2 years ago
Let me ask you this, is the control board and the circuit board the same? Reason asking I had the circuit board replaced about a month ago.
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago
Yes, they are the same thing. I understand you had it replaced which is why I said "hopefully you can still return the board and get a new one because it sounds like it came faulty."
Ask Your Own Appliance Question
Customer reply replied 2 years ago
So you think that might be a main problem for the oven?
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago
If the oven isn't heating right then you're looking at a bad control board, a bad element, or a bad oven sensor. As I mentioned before you need to test the elements for continuity to make sure they are good. Other than that, this is either a bad oven sensor or a bad display relay control board. You can't test the board but you can test the sensor. Open the door and remove the 3-4" long thin metal rod attached to the back wall. There are 2 screws holding the sensor on that you can remove and then pull the sensor forward until you can disconnect it. WIth a multimeter, check the resistance of the sensor at room temperature and it should be about 1080 ohms. If it's not, replace the sensor, otherwise you need to replace your relay board. We are on the honor system here. Please remember to rate my service before you leave today. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.
Ask Your Own Appliance Question
Customer reply replied 2 years ago
Thank you....
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago
Not a problem and I wish you only the best.
Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?
Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 87,826
87,826 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,826 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
GE Monogram double oven keeps turning itself off. I replaced
GE Monogram double oven keeps turning itself off. I replaced the control board and that did not fix it?? … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,099 satisfied customers
My washing machine will not drain and stays locked. I then
My washing machine will not drain and stays locked. I then set it to rinse/drain & spin. I let the water drain then I open the washing machine. Happens a lot. Yesterday I took the drain cover off and … read more
Tyler Z.
Tyler Z.
Appliance Doc
87,826 satisfied customers
Bosch dishwasher modelSGS4702AU/30 detergent dispenser is
Bosch dishwasher modelSGS4702AU/30 detergent dispenser is not functioning I think the spring maybe broken is this fixable … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,099 satisfied customers
We need to replace our washer in our barn. We did have a 4
We need to replace our washer in our barn. We did have a 4 year old Speed Queen that worked great but we tried the new design and is not cleaning our bulky items. We need to be able to launder saddle … read more
canuck the pro
canuck the pro
257 satisfied customers
Just moved in to a new house - Bosch dishwasher already
Hi - Just moved in to a new house - Bosch dishwasher already installed. Can't get it to work poroperly. Get E - 14 message? I ve checked water connection, put rinse-aid liquid in dispenser. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Kes2051sn2ss Microwave light doesn't work. Kes2051sn2ss 4
The thermostat was just replaced, works great, but light doesn't work… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Washer: just did diagnostic modd on maytag centennial lights
washer: Hi just did diagnostic modd on maytag centennial lights are blinking what's next … read more
Tyler Z.
Tyler Z.
Appliance Doc
87,826 satisfied customers
Kenmore elite refrigerator Model 795.78769.800 leaking water
Kenmore elite refrigerator Model 795.78769.800 leaking water from below the lower freezer drawer. There is visible ice on the interior floor below the pull out freezer tray. Any idea wht's happening? … read more
lm0494
lm0494
7 satisfied customers
I have a Bosch dishwasher and it doesn't continue the wash
Hello, I have a Bosch dishwasher and it doesn't continue the wash cycle - it keeps running. Someitimes it takes a whole day and lots of wasted water to finish one cycle. What could problem be? … read more
Tyler Z.
Tyler Z.
Appliance Doc
87,826 satisfied customers
I defrosted the freezer on my Samsung french door Model
I defrosted the freezer on my Samsung french door Model #RF220NCTASR and now I cannot get either the fridge or freezer to cool … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,099 satisfied customers
Freezer is leaking into fridge. Have emptied it and turned
Freezer is leaking into fridge. Have emptied it and turned down. Melted visible ice. Now what … read more
Tyler Z.
Tyler Z.
Appliance Doc
87,826 satisfied customers
I have 2 year old whirlpool WFG515soeso. Board melted and
Hello I have 2 year old whirlpool WFG515soeso. Board melted and dripped plastic during broil. I replaced board and it melted again in self clean mold. \ … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My Maytag top load washer is leaving clothes wet after spin
My Maytag top load washer is leaving clothes wet after spin cycle. We had a technician repair it several years ago. and he replaced a frigidaire circuit board. It is a Centennial model MVWC6ESWW1 seri… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
I have a Maytag MTB2156GE. Maytag Plus. Water is leaking on
Maytag Plus. Water is leaking on floor (a little) and water under veggie crisper earlier but not now. Definitely dripping water under door of top freezer door but freezer thermometer indicates below 0 degree fahrenheit. Not cool enough in freezer or fridge. Is it btter to repair or buy new one? What will it cost to repair? … read more
Tyler Z.
Tyler Z.
Appliance Doc
87,826 satisfied customers
I have a 11 year old oven. I am trying to buy a new
I have a 11 year old oven. I am trying to buy a new controller and wonder if there is a new number part that will do the same thing, It is a GE oven. … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
Ultimate care washer, no spin. reset button? Ultimate care
ultimate care heavy duty super capacity plus, style master(###) ###-#### age? … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
My front facing whirlpool duet washer is blinking “door
my front facing whirlpool duet washer is blinking “door locked” and it won't react to anything. it's dead can you tell me the trick to unlock it ? … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,099 satisfied customers
My GE Starga oven went on last night after a loud bang. Oven
my GE Starga oven went on last night after a loud bang. Oven was not on. had to call my neighbor he came over and he had to go to thecicuit breaker to turn off the oven completely.smoke alarm went off… read more
Tyler Z.
Tyler Z.
Appliance Doc
87,826 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x