Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

I have a Kitchen Aid gas stove, about 7 years old,model YTG

Customer Question
Hi, Bob L. I have...
Hi, Bob L. I have a Kitchen Aid gas stove, about 7 years old,model YTGRT607HT9. Doing a kitchen reno, I used the door to move it, and it disengaged. Can't re mount it. The two hinge 'fins' are about 6" x 2 1/5", entirely flat. There is no lock mechanism for them. The right hinge seems to be okay, the left one hangs up with about 1" of hinge that won't insert.
Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 56 minutes by:
6/30/2015
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2,619
Experience: 30 years experience specializing in Whirlpool, KitchenAid and Kenmore
Verified
Hello, this is Dave. Have you removed the two screws and retainer clips? They need to be removed before reinstalling the door. Let me know and I will give the install steps.
Ask Your Own Appliance Question
Customer reply replied 2 years ago

THanks, ***** ***** I haven't removed the screws and clips. Please provide the install steps.

Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago
Okay, first remove the screws and clips. To Replace the door: 1. Hold oven door by the handle and place the top of the door under the cooktop overhang. 2. Use front of leg to apply pressure to slide hinges into the slots as far as possible. 3. Use side of leg to apply pressure to the bottom of the door front. 4. Lift door slightly. Apply pressure and push until the hinges have gone in fully. 5. Fully open the door. 6. Tighten clips with a #2 square or Phillips screwdriver.
Ask Your Own Appliance Question
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago
I used model YKGRT607HT9. The second letter I changed to a K because there is none with the T. It is hard to see in your picture but is there a hole through the hinge? If so there are hinge pins that you need to put in to hold the hinge partially open. You can make pins out of nails cut off. With the pins in place you can get the door back in place.
Ask Your Own Appliance Question
Customer reply replied 2 years ago

HI, Dave

You are right about the model having K as the 2nd digit. My bad. There are two holes in each hinge a 1/4" close to the door, and a 3/8" farther out, but I don't think putting a large pin through either of them would help. With a pin in it/them, you could not insert them into the stove slots. See new pic.

Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago
The hole I mentioned is not seen until you pull down a little on the hinge arm but the installation instruction do not mention this for your model. If you pull down on the hinge arm does it stay locked partially open? I was away from my computer some today but I will be here now this evening and most of tomorrow.
Ask Your Own Appliance Question
Customer reply replied 2 years ago

Hi Dave

Pulling down on the hinge does not reveal a hole. It only goes down maybe 10-15 degrees. The only thing revealed when it is down is a heavy riveted joint. The hinge does not stay down - it goes into a semi-detent sort of state. As long as you keep a little pressure on it, it will stay down. When you remove your grip, it snaps back to the 90 degree position with a bang loud enough to chase my helpful and curious dog from the room. Poor Buddy!

Paul

Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago
Paul, what I have done with this design is to start the hinges into the opening and hold it at a slight angle. This is hard to explain but the top handle part of the door will be 8 to 12" away from the stove. Lift up on the door so that the hinges go to the position where they almost stick and push in at the bottom with your knee. Change the tilt as needed until the door slides in.
Ask Your Own Appliance Question
Customer reply replied 2 years ago

I really want this to work, Dave, but it isn't. The left hinge is more of a problem than the right. The left one just won't go farther in than a few inches, then its like it hits a brick wall! I think the right one will dout okay, but not the left. I've looked into the slots with a bright flashlight to see if something has bent into the way of the left hinge. Nothing. They both look the same. No amount of lifting, pushing, pounding with my hand or knee or leg will make the left hinge go any further. I realize that the "owners manual" details how to remove this door, but does not say a word about replacing it. If you want to try handing this off to another tech type, feel free. If the appliance website will refund my $38, I'll call a local service to get someone out here. Whatever works. I can't use the oven until this coming Tuesday the 7th, when I get my reno'd kitchen counters and start getting the place back in order, so we can play for a few more days if you wish. This just isn't fun! Life's like that, right?

Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago
Sorry this isn't working. I will opt out and let another expert give advice. Good luck.
Ask Your Own Appliance Question
Customer reply replied 2 years ago
Hi Dave - I don't know what to do in order to see if someone else can help. You did all you could, which would probably have solved many oven door probs. I don't want to rate you negatively. How do I call up another tech? Should I just skip the rating dance?
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

If no other tech jumped in it means they don't have anything to add. I will put in a request for refund for you.

Ask Your Own Appliance Question
Ask Appliance Tech Dave Your Own Question
Appliance Tech Dave
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2,619
2,619 Satisfied Customers
Experience: 30 years experience specializing in Whirlpool, KitchenAid and Kenmore

Appliance Tech Dave is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,536 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

80,845 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

17,409 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Our Viking Professional gas stove's oven takes an hour to
Hi. Our Viking Professional gas stove's oven takes an hour to heat & even then struggles to heat past 300-350F degrees. Is the fix obvious - clean all gas burner parts? Many thanks!! … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
GE gas stove model #jgb630def188 show "F3" oven won't stay
GE gas stove model #jgb630def188 show "F3" oven won't stay lit. Can you help? … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
I have a GE Profile, gas stove/oven combination. It is less
Hi, I have a GE Profile, gas stove/oven combination. It is less than a year old. We used the oven fine on Friday night but yesterday, I noticed the oven doesn't get hot. The gas burners work fine tho.… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Superba oven wont turn on. Controls are not on gas stove.
superba oven wont turn on. Controls are not on gas stove … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a Cafe gas stove and the lower oven will not heat up.
I have a Cafe gas stove and the lower oven will not heat up. I think the heating element on the left side of the lower oven is not lighting. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I trying to clean my P2S930SELSS gas stove I'm selecting the
I trying to clean my P2S930SELSS gas stove I'm selecting the self clean … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I have a question about my gas stove. It is model number
I have a question about my gas stove. It is model number MGR5770, ADVANCED COOKING SYSTEM, SUPER CAPACITY PLUS. My broiler heats but it takes a long time. The stove only heats to a temperature not exc… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I have a gas stove. The top burners are working fine but
I have a gas stove. The top burners are working fine but when i turn on the oven, I smell gas and the oven does not heat up. Is it time for a new stove? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a GE Profile gas stove, and the center burner fridge
Hi. I have a GE Profile gas stove, and the center burner fridge will not ignite. It lights fine with a match, and so I tried replacing the igniter, but that did not solve the problem. There is no spar… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Our premier gas stove is not keeping temperature at the
Our premier gas stove is not keeping temperature at the control dial setting. If we set it for 350, it heats to over 400. is there a simple way to fix this? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I m replacing a igniter on a Frigidaire gas stove FGF316bsc
I m replacing a igniter on a Frigidaire gas stove FGF316bsc model. I received the part and had to modify the end connectors (added a terminal female connector.twice on each end. This igniter has a lon… read more
Joel Swenson
Joel Swenson
High School or GED
3,268 satisfied customers
Gas stove with electric oven. Oven reads "off" but
Gas stove with electric oven. Oven reads "off" but electricity is on in the house. … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
We bought a samsung gas stove and a handyman we know
We bought a samsung gas stove and a handyman we know installed it for us. It replaced our old gas stove. We have been using the burners and all fine, but when I went to use the oven while it was on it… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I bought a used frigidaire gas stove with five burners,
I bought a used frigidaire gas stove with five burners, where is the model number located and with what numbers does it begin? … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
Lower end Frigidaire gas stove... having issue with low
Lower end Frigidaire gas stove... having issue with low flame on all but one burner would prefer not to pay $100 for service call when it might be something simple. the stove is basic, does not even h… read more
Repairman1981
Repairman1981
Appliance Repair Technician
High School or GED
2,172 satisfied customers
I have a Frigidaire gas stove with an electric oven/broiler.
Hi --I have a Frigidaire gas stove with an electric oven/broiler. Now the oven/broiler do not work all of a sudden. Is there a fuse or circuit breaker? … read more
Joel Swenson
Joel Swenson
High School or GED
3,268 satisfied customers
I have Amana gas stove with digital board. I thought I was
Good morning. I have Amana gas stove with digital board. I thought I was locking in bake time when I pressed and help down button for 3 seconds to loc. Now I can't get it unlocked. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I have a Whirlpool gas stove Model GGG390LXS00 and the
I have a Whirlpool gas stove Model GGG390LXS00 and the cooktop won't ignite. The ovens and broiler still work, so the gas is connected. The igniter on the cooktop clicks, but does not ignite the gas. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x