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Fridge is not cooling. Freezer still freezing. Just went under…

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Fridge is not cooling....
Fridge is not cooling. Freezer still freezing. Just went under fridge and cleaned the coils
Submitted: 2 years ago.Category: Appliance
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Answered in 24 minutes by:
6/30/2015
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,614
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified
Thanks for your question.
You likely have a defrosting issue. If you check the back panel in the freezer you will find frost on the bottom edge more than likely. If so you need to remove the back panel in the freezer and defrost the evaporator. You then need to check the heater and defrost thermostat for continuity. You may have a control issue, but start there.
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Customer reply replied 2 years ago
How do you defrost the evaporator?
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago
You can either unplug the unit, use a steamer or hairdryer to defrost it.
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