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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22847
Experience:  Highly accurate diagnostician with over 30 years experience!
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My model 650 is not making ice. The ice light is on but

Customer Question

Hi, my model 650 is not making ice. The ice light is on but no water in the tray. How does water get in the tray.
Submitted: 2 years ago.
Category: Appliance
Customer: replied 2 years ago.
It is a sub zero 650
Expert:  Kelly replied 2 years ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! If there is no water getting to the ice maker, then you likely have a faulty water inlet valve. There is a tube above the ice maker that brings the water into the tray. You can check that tube to see if it has frozen but usually the valve fails on these models. Let me know what you find with the inspection of the fill tube.