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I have a Maytag washer Neptune TL. It is stuck. when in wash…

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I have a Maytag washer...
I have a Maytag washer Neptune TL. It is stuck. when in wash it goes down to the 32 min. left and then stops. The rinse and clothes stays in the tub. How do you reset the machine?
Submitted: 3 years ago.Category: Appliance
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Answered in 15 hours by:
6/30/2015
Appliance Technician: Kelly, Appliance Technician replied 3 years ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 26,003
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! The issue is likely to be with the drain pump. It is common for the impeller to get hung up and become unable to pump out the water. Are you able to access the pump (number 10 in the diagram at the URL below)? There are clips between the top and front panels that can be released to allow the top to hinge up, allowing access to hidden screws that secure the front panel in place.
http://www.partadvantage.com/lookup/59741/340556
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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